Frequently, individuals in direct care roles find themselves elevated to leadership positions (such as manager, supervisor, director, etc.) without actively seeking such roles. This can happen due to departmental or organizational restructuring, the retirement of a current leader, or requirements tied to grant funding. In this training session, we will identify the distinction between what it means to hold the title of “manager” versus functioning as a  “leader.”  We review essential skills and qualities associated with being an effective leader.  Finally, a comprehensive framework for assessing the effectiveness of your preferred leadership style is provided.

This training session is designed to provide educators, school staff, and community members with the knowledge, strategies, and resources to effectively support students experiencing homelessness. Participants will gain a deep understanding of the issue, its impact on students’ academic success, and the unique challenges faced by this vulnerable population.

Human trafficking continues to be a grave violation of human rights affecting millions around the world.  The purpose of this training is to raise awareness around the prevalence of domestic servitude and violence against women and girls within the sex trade.  Through interactive lecture and thought-provoking activities, participants will gain a comprehensive understanding of the various dimensions of human trafficking (a form of domestic and international violence), including its root causes, different forms, and the impact it has on individuals and communities. By engaging in this training session, individuals will be equipped with trauma informed best-practices and the necessary tools to support survivors of domestic servitude.

In this comprehensive training session, participants will delve into the crucial topic of building healthy relationships, with a particular focus on preventing teen dating violence and abuse. Designed for educators, mentors, and youth workers alike, this training aims to equip individuals with the knowledge, skills, and tools necessary to foster positive, respectful relationships and recognize and respond to signs of abuse.

During this two hour training session, the Learning for Justice framework developed by the Southern Poverty Law Center will be utilized to engage employees in practical skill building activities to enhance their capacity to effectively respond to acts of discrimination in the workplace.  More specifically, we will discuss three primary response barriers to addressing workplace discrimination, examine common microaggressions that tend to show up in the workplace, assess participant’s conflict management styles and engage in collection action to address workplace discrimination.

Emotional intelligence (EI) is a core skill that influences how we perceive, understand, and manage emotions — both in ourselves and in others. This interactive training is designed to deepen participants’ understanding of emotional intelligence and help them apply practical strategies to enhance workplace relationships, communication, and performance. Through self-assessment, guided discussion, and experiential activities, participants will learn to recognize emotional cues, regulate responses, and build greater empathy and resilience in their professional and personal interactions.

Effective supervision is not only about managing performance—it’s about fostering environments where all team members can thrive. Equity-Centered Supervision (ECS) places equity, inclusion, and belonging at the heart of leadership practice. This session provides supervisors, managers, and team leaders with the knowledge, framework, and tools to intentionally embed equity into their supervisory relationships and organizational culture. Participants will explore how personal identity, power, and bias influence supervision and learn practical strategies to create fair, supportive, and growth-oriented work environments.

Language shapes relationships, influences trust, and reflects our values. In human services, healthcare, and client-centered professions, communication plays a critical role in advancing equity and ensuring culturally responsive care. Words Matter: Cultural Humility in Client Engagement explores how intentional communication and self-awareness can strengthen relationships with individuals from diverse cultural, racial, and socioeconomic backgrounds.  Through interactive discussions, reflective exercises, and skills practice, participants will examine how power, privilege, and bias influence interactions—and learn practical strategies to promote dignity, inclusion, and trust in every client encounter.

Inclusive leadership goes beyond good intentions—it’s about creating workplaces where every individual feels valued, heard, and empowered to contribute their best. This interactive training explores the mindset, behaviors, and strategies that define inclusive leaders. Participants will learn how to recognize and mitigate bias, foster psychological safety, and lead with empathy and equity. Through discussion, self-reflection, and applied learning activities, leaders will gain practical tools to strengthen team culture, drive engagement, and champion diversity, equity, and inclusion (DEI) across their organizations.

Difficult conversations are an inevitable part of professional and personal life—whether providing feedback, addressing performance issues, navigating conflict, or supporting individuals through change. How we approach these moments can determine whether relationships are strengthened or strained. How to Have Tough Conversations with Compassion helps participants develop the confidence and skill to engage in challenging dialogues with empathy, respect, and clarity.  Grounded in principles of emotional intelligence, motivational interviewing, and reflective listening, this session equips participants with practical tools to navigate sensitive topics, reduce defensiveness, and foster trust even in moments of tension.

Middle managers often operate in the “messy middle”—balancing the demands of senior leadership with the needs of their teams while navigating constant change and competing priorities. This dynamic position requires strong communication, emotional intelligence, and strategic management skills to lead effectively from the center of an organization.

Managing the Messy Middle is a practical, interactive training designed to equip middle managers with tools and strategies to motivate teams, manage performance, and influence upward and across the organization. Participants will explore real-world challenges of middle management and learn actionable techniques to build trust, foster accountability, and create alignment between strategic goals and daily operations.

Latino migrant youth often experience complex layers of trauma stemming from migration, family separation, cultural adjustment, and systemic inequities. These experiences can deeply impact their emotional, behavioral, and academic well-being. Trauma-Informed Care for Migrant Youth is designed to equip professionals with the knowledge, empathy, and skills needed to recognize and respond to trauma through a culturally informed lens.

Participants will explore the lived experiences of Latino migrant youth, understand how trauma manifests across cultural and developmental contexts, and learn communication and intervention strategies that foster safety, healing, and resilience. This training emphasizes the importance of culturally grounded practices that honor identity, community, and belonging while supporting recovery and empowerment.

Continuing Education Credits: 2.0 CEs

Migrant youth bring rich cultural perspectives, resilience, and determination to their educational journeys—but they also face unique challenges that can impact academic achievement, social integration, and emotional well-being. This training is designed to help educators, counselors, and youth-serving professionals create learning environments that are inclusive, supportive, and responsive to the diverse needs of migrant students.

Through reflection, discussion, and practical strategies, participants will deepen their understanding of the barriers migrant youth encounter and explore effective supports that promote educational continuity, engagement, and success.

Continuing Education Credits: 2.0 CEs

Migrant teenage girls who have experienced sexual violence face intersecting challenges related to trauma, displacement, language barriers, cultural stigma, and systemic inequities. This training is designed to equip service providers, educators, healthcare professionals, and advocates with the knowledge and skills to respond with empathy, cultural humility, and trauma-informed care.

Through a combination of discussion, case studies, and applied learning, participants will gain a deeper understanding of the unique vulnerabilities of migrant girls, learn to recognize signs of sexual trauma, and explore effective strategies for fostering safety, trust, and healing. The session emphasizes collaboration with culturally relevant resources and community-based support systems to ensure comprehensive, survivor-centered care.

Continuing Education Credits: 2.0 CEs

Children who grow up in homes affected by domestic violence are often the silent witnesses—bearing emotional scars that can last a lifetime. This powerful 2-hour training is designed for educators, youth workers, and community professionals who interact with children and adolescents.

Participants will gain a deeper understanding of how exposure to domestic violence affects a child’s brain, behavior, and development. Using trauma-informed principles, the session offers practical strategies for identifying signs of exposure, responding with empathy, and creating safe, supportive environments that foster healing and resilience.

Continuing Education Credits: 2.0 CEs

Teen suicide is a growing public health crisis—and one that deeply affects families, schools, and communities. During this 2-hour, research-informed training, the S.T.A.Y. prevention framework will provide educators, youth workers, and community leaders who to be able to recognize the signs of suicidal ideation and respond with confidence, care, and connection.

Participants will learn how to approach difficult conversations, identify risk and protective factors, and connect teens to appropriate mental health resources. This session emphasizes empathy, trauma-informed practice, and the power of adult intervention in moments that matter most.

Continuing Education Credits: 2.0 CEs

Teen bullying—whether online or in person—can have long-lasting effects on mental health, academic performance, and school climate. This engaging 2-hour training is designed for educators, youth program staff, and community leaders who work directly with teens.

Participants will explore the roots of bullying behavior, recognize the different forms it takes in today’s digital and physical spaces, and learn how to intervene effectively using trauma-informed and culturally responsive approaches. Through real-world scenarios, interactive activities, and guided discussion, this session equips adults with the knowledge and tools they need to promote safer, more inclusive environments for all youth.

Continuing Education Credits: 2.0 CEs

LGBTQ+ youth are considered an at-risk demographic.  With increased research on and advocacy for gender and sexual minority persons we have come to a deeper understanding of the unique challenges faced by queer and questioning adolescence.  This training will explore a framework for understanding gender and sexuality, discuss identity development, and explore how to support LGBTQ+ youth.  These things will be achieved in an educational environment that is safe and stresses progress, not perfection!

Continuing Education Credits: Earn 2.0 CEs

The culture of poverty is a concept embedded in social theory that explains the cycle of poverty.  Although the title of this training points to urban settings, the culture of poverty is based on the concept that the economically disadvantage possess unique value systems that shape characteristics, behaviors and attitudes of individuals and families regardless of geographic location.  Poverty coupled with disparities associated with mental health and substance abuse treatment can create great challenges for individuals, families and communities.  This training provides participants with a conceptual framework for understanding poverty to enhance knowledge, skills and best-practices for working with impoverished populations.

Continuing Education Credits: 2.0 CEs

Enhancing Cultural Awareness in a Multi-cultural Workplace is a training program crafted to elevate both self-awareness and cultural sensitivity. The modules in this training will underscore the influence of personal bias, perceptions, and stereotypes on cross-cultural working relationships, emphasizing their potential to hinder quality service delivery. Grounded in the Developmental Model of Intercultural Sensitivity (DMIS), an evidence-based framework for fostering cultural sensitivity and empathic engagement, the training will provide a foundation for intergroup discussions on to promote and preserve workplace harmony!

Continuing Education Credits: Earn 2.0 CEs

Many children will experience trauma or the death of a loved one during their formative years and it manifests itself in a variety of different ways as everyone endures traumatic experiences differently.  Research has revealed that adverse childhood experiences affect emotions, attitudes, social interactions and overall health outcomes.  This training is designed to educate participants on the effects of childhood trauma, grief and loss.  Participants will learn effective ways to support children & youth and cultivate a journey of healing from traumatic loss and grief. 

Continuing Education Credits: Earn 2.0 CEs

What makes some people healthy and other people unhealthy? The range of personal, social, economic and environmental factors that impact health status are referred to as Determinants of Health1. This training focuses on social determinants of health, more specifically the social interactions that can influence health access. Lack of awareness regarding how health literacy, language variations, cultural norms and practices can create barriers to achieving positive health outcomes is explored. Best practices associated with how culturally competent behavioral health teams can assist individuals, families and communities in overcoming these barriers to maximizing behavioral health outcomes will be highlighted.

Continuing Education Credits: Earn 2.0 CEs

Explore the intricate dynamics of power and privilege in this thought-provoking training session. The course will navigate theoretical frameworks, historical perspectives, and contemporary issues to foster a nuanced understanding. Participants will develop the tools to recognize, challenge, and navigate power dynamics and privilege, paving the way for more inclusive and equitable environments. Join us on a journey of exploration and self-reflection as we unravel the layers of power and privilege shaping our world.

Continuing Education Credits: 2.0 CEs

In the present multi-cultural landscape, organizations acknowledge the significance of optimizing the diverse talents within their workforce. Research indicates that workplaces characterized by diversity and inclusion tend to be more creative, productive, efficient, and successful in terms of service delivery and production. Attendees of this training will actively participate in self-reflection and discussions to grasp the profound impact of diversity and inclusion on work environments. The course offers employees the chance to delve into all dimensions of identity relevant to cross-cultural workplace settings and explores methods to cultivate inclusive working relationships, irrespective of factors such as race, age, sexual orientation, gender, and ethnic variations.

Continuing Education Credits: 2.0 CEs

This is a training grounded in principles of empathic engagement and is intended to help participants gain a better understanding of the complex intersection of cultural stigma, religiosity and how a legacy of racism has contributed to treatment disparities for people of color.  The presentation examines factors that contribute to the rising suicide and homicide rates of black men as well as protective factors that promote resiliency and connection.

Continuing Education Credits: 2.0 CEs

This training explores IPV from a trauma focused lens.  It explores types of violence, contributing factors of violence, trends in murder suicide rates among intimate partners with an emphasis on stalking and strangulation.  The training session closely examines systemic supports to help, as well as protective factors that promote resiliency in the aftermath of IPV.

Continuing Education Credits: 2.0 CEs

This training is designed to assist employees who work within high stress prone occupations gain a deeper understanding of trauma, signs and symptoms of vicarious trauma and burnout.  As well as the importance of understanding allostatic load and its impact on our physical and emotional well-being.  Practical tips for stress reduction and developing self-care plans are provided.

Continuing Education Credits: 2.0 CEs

In this training participants will learn techniques and skills to avoid burnout.  Participants will gain insight to how compassion fatigue and vicarious trauma can impact job performance.  Keys to maintaining a consistent self-care regime will be highlighted.

Continuing Education Credits: 2.0 CEs

Although there has been progress in awareness and acceptance of lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQIA) people in the United States, LGBTQIA individuals continue to face stigma and discrimination in the workplace.  Federal, state and corporate policies aim to create a culturally affirming and inclusive workplace for LGBTQIA individuals, however, fear of discrimination is a powerful force.  This training aims to create a supportive environment exploring foundational concepts of terminology, legal protections and considerate communication.  Participants will leave this session with the simple and effective strategies to foster an inclusive and non-discriminatory work environment for LGBTQIA individuals.

Continuing Education Credits: 2.0 CEs

Combating all forms of workplace harassment – whether based on sex, race, color, disability, age, national origin, or religion is essential to promoting and preserving respectful workplaces.  According to a 2018 report by The U.S. Equal Employment Opportunity Commission (EEOC), a total of sixty-six sexual harassment cases was settled, costing American businesses nearly $70 million in paid claims to the victims of sexual harassment through litigation and administrative enforcement.  This was a $22.5 million dollar increase in claims filed and won by victims of sexual harassment cases in 2017.  This training examines key components of State and Federal laws governing sexual harassment in the workplace.  The course provides human resource managers, supervisor’s and employees with strategies to enhance anti-harassment compliance within the workplace.

Continuing Education Credits: 2.0 CEs

Working with youth and families’ presents very unique challenges.  Working with families can challenge even the most experienced caseworker.  Motivational Interviewing (MI) can increase the effectiveness of our professional relationships with families as well as address the barriers to their readiness to change.  This training session provides an opportunity for practitioners to obtain the knowledge of MI, its principles, strategies, and how to incorporate into your practice with families.  This dynamic, interactive includes discussions, individual and small group activities.

Continuing Education Credits: 2.0 CEs

Cognitive Behavioral Therapy (CBT) can address a variety of different mental health challenges in adolescents.  CBT focuses on examining the relationships between a person’s thoughts, feelings, and behaviors.  By exploring these relationships, the patterns could be modified to improve coping.  This training provides an opportunity for practitioners to obtain the knowledge, skills, strategies, to utilize when working with adolescents to address the most frequent mental and behavioral challenges they encounter.

Continuing Education Credits: 2.0 CEs

This training equips participants with precise definitions, concepts, and theories to gain a deeper understanding of the historical context of systemic racism and injustice in our society. Specifically, the session will provide a thorough examination of five principles rooted in Critical Race Theory, serving as the cornerstone for raising awareness and expanding knowledge regarding privilege and oppression in America. Attendees will cultivate the skills needed to facilitate “courageous” conversations about race relations and learn best practices for promoting principles of diversity, equity, and inclusion (DEI) in the workplace.

Continuing Education Credits: 2.0 CEs

Have you been recently promoted to supervisor and/or manager?  If yes, now what?  Do I really have what it takes to lead others?  These and many other questions you might have will be addressed during this live interactive online training session.  At the end of this training session, participants will have a better understanding of key dimensions associated with becoming an effective manager and the nature of individual role transitions.  This training will provide first time supervisors and/or managers with effective tools and best-practices to use in assessing the successful transition into your new managerial role.

Continuing Education Credits: 2.0 CEs

Times of stress and anxiety can strain any relationship, but when does something cross the line from normal ups and downs to unhealthy, or even abusive? During this training we will explore components of a healthy relationship, identify warning signs associated with abusive relations and examine real-life examples of excuses for abusive behavior. The session will conclude with a discussion on how to best support someone struggling with an abusive relationship and the resources that are available to them.

Continuing Education Credits: 2.0 CEs

As more organizations are grappling with building inclusive workplaces, creating teams focused on equity is often an initial step in sustaining the work. This training is designed for new and emerging teams to consider how best to support, guide, and further the work of racial equity within their organization. The course will consider intentionality in team composition as well as the personal and professional knowledge building that is required to sustain equity work. Time will also be spent developing goals and measurable indicators for the successful development of equity-based teams.

Continuing Education Credits: 2.0 CEs